Account Setup
Okta Verify Setup
Learn how to set up Okta Verify on your phone and laptop for secure sign-in and multifactor authentication.
Open Okta Guide →KNOWLEDGE BASE
IT Documentation
Step-by-step guides and documentation to help you access systems, resolve common issues, and complete IT tasks.
Guides and Resources
Select a guide below to open the relevant instructions. If you cannot resolve an issue, submit an IT ticket through ServiceNow.
Account and Sign-In
Account Support
Password and Account Assistance
Request help with password changes, locked accounts, or other sign-in problems.
Open ServiceNow Ticket →Network and Connectivity
Remote Access
Connect to the Company VPN
Follow the instructions for connecting to and disconnecting from the company VPN using Okta Verify for MFA.
Open VPN Guide →Wireless Access
Guest Wi-Fi Access
Review the instructions for connecting a device to the company's guest Wi-Fi network.
Open Wi-Fi Guide →Oracle and Business Applications
Oracle Fusion
Oracle Alice Shipping Permissions
Review the available instructions for requesting Oracle Alice shipping permissions and application access.
Open Oracle Guide →Service Requests
Request Oracle Fusion Access
Submit a request for Oracle Fusion application access or additional privileges through the IT service portal.
Open Oracle Access Ticket →
Need additional assistance?
Submit an IT request through ServiceNow and include a description of the issue and any relevant error messages.
Open IT Service Portal →