ServiceNow
Submit an incident or service request and track its status.
Open ServiceNow Ticket →TOOLS AND SHORTCUTS
IT Resources
Quick links to frequently used tools and systems.
Support and Account Access
Account Lockout
Request assistance if your account is locked or you cannot sign in.
Open Incident Ticket →Microsoft 365 License
Request a Microsoft 365 license or related assistance.
Open Microsoft 365 Ticket →Oracle Fusion
Request Oracle Fusion application access or additional privileges.
Open Oracle Fusion Ticket →Laptop Accessories
Request laptop accessories, peripherals, and related equipment.
Open Accessories Ticket →Request a Laptop
Request a new laptop or a replacement device.
Open Laptop Request →User Account Access
Request assistance with enabling, disabling, or updating an account.
Open Access Request →Printer Installation
Request printer installation, configuration, or troubleshooting.
Open Printer Ticket →Website Links
ServiceNow
Access the IT service portal to submit requests and review tickets.
Open ServiceNow →Okta
Access the Vertiv sign-in portal for supported applications.
Open Okta →Microsoft Outlook
Microsoft Outlook Access.
Open Microsoft 365 →Oracle Fusion
Open Oracle Fusion and related business applications.
Open Oracle Fusion →Guides and Documentation
New-Hire IT Setup
Find setup instructions and onboarding information for new employees.
Open Onboarding Guide →IT Knowledge Base
Review approved documentation, how-to guides, and common fixes.
Open Documentation →Cybersecurity Training
Access the assigned annual cybersecurity training.
Open Training →Request an Application
Use the approved process to request access to business applications.
Request Access →